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Wilton Manors Code Compliance Unit introduces you to CitizenServe

CitizenServe is an online program that our Code Officers use to input our code cases which in turn makes it convenient for our citizens to check online.  This new reporting and information sharing process will increase our Unit’s efficiency and effectiveness, thus allowing the City’s Code Officers to spend more time in the field addressing your concerns and proactively patrolling your neighborhoods in an effort to improve your “Quality of Life”.  

When lodging a complaint, the system will automatically route your concern to the Code Compliance Unit Administrator who in turn will assign the case to a Code Officer.  If you leave a phone number or email address, the assigned Code Officer will contact you within 24 hours upon that Code Officer receiving your complaint.  A full investigation will be conducted and the findings and actions will be entered into CitizenServe for your viewing convenience.  This system also allows you to search the database for properties that have active and past code violations. 

Report and search for code violations online

On our website,, just follow the “Online Services” section where you can report your concern under “Search for a Code Violation/Report a Violation”.  Please remember, although we strive to identify violations before they are reported to us, it truly takes a “partnership” between our Police Department and community to fully accomplish our goal of improving your “Quality of Life”.  The direct link is also provided below.